MyNCSC Help Centre
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Operating in partnership with other organisations
Your organisation is operating in partnership with another if you share responsibility for managing some, or all, of an IT estate.
Your choice of organisation
We recommend that you and your partner organisation(s) agree which organisation(s) to join and operate under on MyNCSC. Considerations on which this agreement might be based include:
- the nature of your respective responsibilities
- the degree to which your responsibilities vary from one part of the IT estate to another
- the potential for responsibilities to change at a later date
Example
Gabriella works for Forest Council, Haris for River Council and Sean for Valley council. They are members of ‘FRV IT Management’, a joint IT team which the three councils have set up to enable collaborative management of their respective IT estates.
Gabriella joins the Forest Council organisation on MyNCSC and approves Haris and Sean joining it as members. Haris and Sean do similarly for River Council and Valley Council respectively.
Gabriella, Haris and Sean consider this MyNCSC set up appropriate as it reflects both the three councils’ distinct IT estates and the manner in which these are managed collaboratively by ‘FRV IT Management’
Unable to find your partnership
Our organisation database is drawn from external sources listing legally recognised organisations. If your partnership is informal, it is likely that you will find the constituent partner organisations, but not the partnership.
If you are unable to find your partnership listed you can submit a request for it to be added. However, we would only recommend that you make a request if the personnel working within the partnership would recognise the partnership, rather than the constituent partner organisations, first. Otherwise, we would recommend you operate under one (or more) of the partner organisations.
Example
Etienne’s work for a university is within a laboratory operated as a partnership between a public sector research agency and the university.
Etienne is unable to find the laboratory on MyNCSC, only the research agency and university which partner to operate it. He uses the option to request that the laboratory be added.
Whilst Etienne and his colleagues are employees of the research agency and university, their day to day focus is on the laboratory. He therefore considers the laboratory to be the appropriate organisation for them to use on MyNCSC.
Membership of your organisation
Flexibility exists for a given organisation on MyNCSC to involve members of multiple partner organisations.
Indeed, when nominating the Organisation Administrator (Org Admin) for a given MyNCSC organisation (the first person requesting to join it will usually be regarded as the nominee), you have flexibility regarding the organisation(s) providing them. We would however, expect an Org Admin (or group of Org Admins) to be well suited to the role of:
- accepting or rejecting requests from other users to join the MyNCSC organisation
- having full visibility of cyber security information generated for the MyNCSC organisation by the CSSs
Example
Bushra works for the MSP ‘Better With Us’, in a section which is contracted to manage IT services on behalf of a large central government department (LCGD). A member of LCGD joins the LCGD organisation on MyNCSC as Org Admin. They then approve Bushra in the role of fellow Org Admin. Bushra sets up two teams within the LCGD organisation on MyNCSC, one to cater for LCGD’s largest IT service and the other to cover the other smaller services.
Bushra is used to speaking with LCGD about new initiatives.
LCGD wishes to have regular visibility of the management of its IT services. It also wishes to ensure, should it move to another MSP at a future date, that any investment made in the NCSC's services will be retained.
However, LCGD is content to delegate day to day use of our services to the MSP, e.g. it considers Bushra best placed to approve requests from her MSP colleagues to join the LCGD organisation on MyNCSC.
Bushra creates the teams she considers most practical in relation to the management of LCGD’s IT services.