#9 Designing your connected place to be resilient and scalable
Your connected place design needs to be able to scale up the service (for example when demand increases, or when new services are added). Planning for the future needs to be part of your connected place's design, to allow for your systems to be easily scaled, and resilient to attack.
Your connected place should be demonstrably resilient in the face of increased demand, denial of service attacks, or other events such as component failures through to administrative errors. Thought should be given to define acceptable levels of service when faced with increased demand, and the speed at which the system should scale to meet this. When limits are reached, the system should degrade gracefully, rather than fail catastrophically.