CHECK provider feedback

Created:  27 Oct 2015
Updated:  13 Nov 2017
Giving customer feedback on work carried out by a CHECK service provider

The NCSC is very keen to receive feedback on the quality of the work conducted by CHECK Service Providers. Feedback enables us to ensure that the advice and support that we provide to Scheme members is adequate and effective and that our rigorous selection procedures and quality assurance measures are working as they should. Please take time to fill in this Customer Feedback form so that we can work with our CHECK Service Providers to ensure that the CHECK Service continues to meet your needs.

Please note that a formal process exists for dealing with CHECK-related complaints or breach of contract. If you wish to raise such an issue, please contact the NCSC Enquiries team and ask for the CHECK Service Manager.

CHECK customer feedback form.pdf

PDF, 60.06KB

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CHECK Customer Feedback form

service_provision_guidelines.pdf

PDF, 42.86KB

This file may not be suitable for users of assistive technology.

CHECK Service Provision Guidelines

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